For recipients of a notice
This page is for tenants, occupants and guarantors who have received a letter or notice from this office. It explains how to confirm the letter, what it means and how to respond.
Every letter from this office states the firm's name, the property, the owner or manager we represent and the amount claimed. To confirm a letter is genuine, call the number on this page and quote the date and the names on the letter. We will tell you whether the matter is ours.
If a court has already issued papers in your matter, those papers control. A letter from this office does not move a court deadline and does not replace a court notice. Keep every document you receive, and attend every court date.
Payment arrangements go through this office or the owner's management company, exactly as stated in your letter. Do not pay anyone who contacts you claiming to be a court officer and asking for cash. Every arrangement we make is put in writing.
Write to us with the specific error: a payment you made, a date, a charge you dispute, together with receipts or bank records. A dispute sent in writing receives a written answer.
This office represents the property owner or manager, not the tenant, and cannot give you legal advice. If you need advice about your rights, the free resources below may help.
Monday – Thursday 9:00 am – 6:00 pm
Friday 9:00 am – 1:00 pm
Closed Shabbos and Yom Tov
Have the letter in front of you. We will ask for the date on the letter, the names it is addressed to and the property address.